Privacy Policy

Effective date: November 11, 2025

Couture Click ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Information We Collect

We collect information you voluntarily provide while creating an account, onboarding as a tailor, ordering services, or contacting support. This may include:

• Name, phone number, email, business name, delivery address
• Service details provided by tailors (pricing, description, images)
• Payment method details (processed securely by our payment partners)
• Device data such as IP address, device ID, analytics, crash logs

How We Use Your Information

• To operate the platform (onboard tailors, list services, process orders)
• To process payments and handle refunds safely
• To send you updates, notifications, and necessary communications
• To improve app performance and fix issues
• To ensure safety, prevent fraud, and enforce our Terms

Sharing & Disclosure

We share your information only when necessary, such as:

• With tailors to fulfill your service request
• With delivery partners when delivery is needed
• With payment processors to handle transactions
• With service providers (analytics, hosting, customer support)
• When required by law or to protect user safety

Data Retention

Your data is retained as long as your account remains active or as needed to provide services. You may request deletion anytime.

Your Rights & Choices

• Update or correct your account details
• Opt out of marketing communications
• Request access, correction, or deletion of your personal data

Security

We use reasonable security measures to protect your data, but no system is completely secure. We will notify users in case of major security incidents as per legal obligations.

Contact Us

If you have questions regarding this Privacy Policy, contact us:

• App Name: Couture Click
• Email: couterclick@gmail.com